Returns & Exchanges
At SAMURAI STORE, we stand behind the quality of our craftsmanship and offer a 30-day window for returns or exchanges on all unworn, unwashed apparel. We want to ensure your shopping experience is as sharp as a katana, providing full refunds for items returned in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and labels remain attached to the garments.
Ship the Items
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Quality Inspection & Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing